FAQs

🔥 The Athlete’s Chefs – FAQs Page Content

💡 Got questions? We’ve got answers! Below are some of the most common questions about The Athlete’s Chefs meal prep service.

🏆 GENERAL QUESTIONS

❓ What is The Athlete’s Chefs?
💡 The Athlete’s Chefs is a high-performance meal prep service designed specifically for athletes, fitness enthusiasts, and active individuals. We provide nutritionally balanced, flavorful meals that help optimize performance, recovery, and overall health.

❓ Who do you serve?
💡 We serve athletes of all levels, from student-athletes and weekend warriors to professional athletes and fitness-focused individuals who want to eat clean while enjoying great flavors.

❓ Where are you located?
💡 We are based in Charlotte, NC, and also serve the Greensboro & Winston-Salem areas.

🍽️ MEAL PLANS & ORDERING

❓ What types of meals do you offer?
💡 We offer four meal categories inspired by bold, clean flavors:
✅ Healthy Soul Food 🍽️ (Southern favorites made clean)
✅ High-Protein Asian Meals 🥢 (Balanced and packed with flavor)
✅ Fresh Mexican-Inspired Meals 🌮 (Spiced & protein-packed)
✅ Mediterranean Power Meals 🥗 (Light, clean, and nutrient-dense)
💡 We also have a "Build Your Own Bowl" option where you can customize your meal exactly how you like it!

❓ How do I place an order?
💡 Ordering is easy! Simply visit our Order Now page, select your meal package, customize your order, and complete checkout.

❓ Can I mix and match different meals?
💡 Yes! With our bulk meal packages, you can choose a variety of meals based on your preferences.

❓ Do you offer vegan or vegetarian meals?
💡 Yes! We offer vegan options in our meal categories, and you can also build your own vegan bowl.

❓ Can I customize my meal?
💡 Absolutely! With our Build Your Own Bowl option, you can select your protein, base, veggies, and sauce/dressing to create a meal that fits your needs.

🚚 DELIVERY & PICKUP

❓ Where do you deliver?
💡 We currently deliver to Charlotte, Greensboro, and Winston-Salem.

❓ Is there a delivery fee?
💡 Yes, we charge a $15 delivery fee for all orders under 20 meals. However, delivery is FREE when you purchase 20 or more meals.

❓ Do you offer pickup?
💡 Yes! We are currently finalizing our pickup location. Once it's set, you’ll be able to pick up your meals at a designated time and location.

❓ How will I know when my order is on the way?
💡 You will receive a “Delivery is On the Way” email when your meals are out for delivery.

💳 PAYMENTS & ORDER CONFIRMATION

❓ What payment methods do you accept?
💡 We accept Apple Pay, Google Pay, Credit/Debit Cards, and Pay Later options like Afterpay/Klarna. CashApp payments require manual approval before processing.

❓ Will I receive an order confirmation?
💡 Yes! After placing your order, you’ll receive an order confirmation email. If you don’t see it, check your spam folder or reach out to us.

❓ Can I cancel or change my order after placing it?
💡 Orders must be changed or canceled within 24 hours of placing them. After this time, all sales are final since we begin meal prep immediately.

❓ STILL HAVE QUESTIONS?

📩 Email us: hello@theathleteschefs.onmicrosoft.com
📲 DM us on Instagram: @TheAthletesChefs

🚀 READY TO FUEL LIKE A PRO? ORDER NOW